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Computer problem, boring but crucial

 
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Flyingscot
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Joined: 25 Nov 2005
Posts: 105
Location: Herts

PostPosted: Sun Oct 15, 2006 3:04 pm    Post subject: Computer problem, boring but crucial Reply with quote

Any computer gurus lurking here? Desperately need some help. I use a Compaq laptop with WXP for 3 years. This bit might be a coincidence, however following a windows update via the web, on restarting my laptop a message appeared to tell me that my user profile couldn't be found and a new one was being created. So now I am a new user on my laptop and can't access any previous history, documents, pictures, e mail etc. I tried the system restore to a time before the update, didn't work.

How can I get access to my files on the hard drive? I have backed up over the years, so no major issues, just the major inconvenience of starting all over again and mainly not being able to reach my e mails awaiting answer in the last couple of weeks. It is my main machine for business. Also lost access to some valuable software downloaded form web. Boo hoo!
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Chris-G
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Joined: 11 Oct 2005
Posts: 1388

PostPosted: Sun Oct 15, 2006 4:01 pm    Post subject: Reply with quote

In user profiles is your new profile at administrator access level? If so can you go and find your material on c:/documents and settings/all users (or your previous profile, if it still exists their?
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Flyingscot
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Joined: 25 Nov 2005
Posts: 105
Location: Herts

PostPosted: Sun Oct 15, 2006 4:10 pm    Post subject: Reply with quote

I'll give that a try tomorrow when I'm back in my office, basically don'y know what access my new user profile gives me. Would an 'expert' be able to solve this? I may have to take it to someone and pay. Ironic that I've spent so much time and money protecting my material that I can't even get to it. I'm sure one of those people from Spooks could access it no problem.
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dhfan
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Joined: 12 Oct 2005
Posts: 1614
Location: In the pub, given half a chance.

PostPosted: Sun Oct 15, 2006 10:18 pm    Post subject: Reply with quote

Try this link:

http://www.lockergnome.com/nexus/it/2004/12/15/get-it-done-recover-a-damaged-windows-xp-user-profile/

I knew I'd seen how to do it before but there's a lot too much to paraphrase there.
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Flyingscot
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Joined: 25 Nov 2005
Posts: 105
Location: Herts

PostPosted: Mon Oct 16, 2006 7:12 am    Post subject: Reply with quote

Thanks, I'll give it a go.
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Flyingscot
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Joined: 25 Nov 2005
Posts: 105
Location: Herts

PostPosted: Mon Oct 16, 2006 9:40 am    Post subject: Reply with quote

dhfan, what a hero, this is a most valuable link. I've got access to my files again and just trying to sort out the rest. Many thanks. occasion5
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dhfan
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Posts: 1614
Location: In the pub, given half a chance.

PostPosted: Mon Oct 16, 2006 1:48 pm    Post subject: Reply with quote

No problem. I knew it could be done, all I had to do was find a link that explained it clearly.

Google is my friend. Smile
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